In this episode of Resetting the Table, Dana and Braden explore how Hospitality Included could have been a success and important must-have practices for non-tipping operations.
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Mr. Dana A. Koteen and Braden Williams, both former Union Square Hospitality Group employees discuss their thoughts on the USHG’s decision to return to a tipping compensation model, the origins of tipping, and why it doesn't work.
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