Leveling Down
Mr. Dana A. Koteen and Braden Williams, both former Union Square Hospitality Group employees discuss their thoughts on the USHG’s decision to return to a tipping compensation model, the origins of tipping, and why it doesn't work.
Links:
Danny Meyer's announcement about the end of Hospitality Included
Danny Meyer's Letter to USHG Employees about race
Business Insider: Shake Shack founder Danny Meyer calls tipping a massive hoax that was born out of slavery