Posts tagged Guest Experience
The Best Restaurants Centralize Information

Implementing a knowledge base for your restaurant team can transform your operations, fostering a more efficient, organized, and collaborative work environment. By improving communication, ensuring consistency, and catering to today's workforce needs, a knowledge base empowers your team to focus on what matters most – creating exceptional guest experiences.

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Sell Experiences, Not Things!

You want to tell people that the spices will transport them to an exotic place; that the mushroom and wet leaves in the wine remind you of going camping in the autumn; that a few appetizers for the table would be great to share so everyone has a little something to try without spoiling their appetite. It’s not about necessarily about the food or drink itself but how someone will feel when they have it. Sell the experience, not the thing

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